Job Seeker
Sales Expert
CATEGORY
Sales
TITLE
Retail
LOCATION
Cairo,
Egypt
EXPERIENCE
1 - 2
TYPE
SALARY
Negotiable
PUBLISH DATE
07 Dec, 2020
(5 years ago)
An international company located in 5th Settlement is hiring a Sales Expert
RESPONSIBILITIES
Job Description:
- Welcome consumers in-store, understand their needs, offer guidance and assist with discovery of company’s products
- Educate consumer about the products and conduct guided trials
- Perform seamless purchase transactions, assisting with customization & after-sales services
- Provide exceptional customer service experience by executing product diagnosis, returns and replacements
- Execute retail store operations adhering to Retail Store Operations Guidebook, including, but not limited to: inventory management, store readiness and store presentation standards
- Ensure delivery of set KPI targets (e.g. consumer satisfaction score),
- Warm character and enthusiastic personality
- Minimum of 2 years of relevant consumer-facing experience e.g. service-led, hospitality, customer care or retail experience
- Knowledge of retail or business systems (e.g. POS, MS Office etc.)
- Arabic speaker with good English
- Excellent communication skills
- Consumer Centric mindset
- Excellent Collaboration skills
- Very good problem-solving skills