Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers’ individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g., quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Requirements:

• Bachelor’s degree in communication Engineering or computer science is preferred.
• 3-5 years of Proven work experience as a B2B Sales account manager in IT services & security solutions is a must.
• Hands on experience in IT services & security solutions products such as; (IOT &AI, Smart cities, active network components, audio visual solutions, Hologram tables, Electro Mechanical solutions, etc.).
• Must have experience in system integration.
• Previous experience in generating leads within Banking, Telecom, and Oil & Gas Sectors is highly preferred.
• Knowledge of CRM software and MS Office (MS Excel in particular).
• Professional and effective verbal and written Arabic/English communication and negotiation skills.