Responsibilities:

• Assist the Export Manager in handling daily export operations and international client communications.
• Coordinate with freight forwarders, shipping lines, and logistics providers regarding bookings, shipment schedules, and documentation.
• Communicate professionally with overseas customers, suppliers, and agents via email and phone.
• Follow up on shipment status and ensure timely delivery and smooth execution.
• Coordinate internally with production, warehouse, finance, and management teams to ensure order completion.
• Maintain accurate records of shipments, contracts, and customer correspondence.
• Support in preparing quotations, sales contracts, and export offers.
• Monitor customer requirements and ensure compliance with export procedures and regulations.
• Handle scheduling, reporting, and administrative support for the Export Manager.
• Assist in solving shipment or documentation issues quickly and professionally.
• Maintain a high level of professionalism and confidentiality in all communications.
• Support business development activities and maintain strong relationships with international clients.

Requirements: 

• Bachelor’s degree in business, Logistics, International Trade, or related field.
• Previous experience in exports, logistics, or international trade is highly preferred.
• Strong knowledge of export procedures and shipping documentation.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Excellent command of English (spoken and written) with professional communication skills.