Responsibilities:

• Prepare HR documents, including employment contracts, offer letters, and termination letters.
• Communicate and follow up with governmental entities (Labor Office/Social Insurance Office).
• Maintain records of personnel-related data (Employee database, etc.) based on labor law.
• Prepare and submit insurance forms (Form 1 and Form 6) to Social Insurance.
• Handle customer inquiries via phone, email, or in-person.
• Provide information on company offerings and assist customers in their usage.
• Monitor customer feedback and suggest improvements for enhanced satisfaction.

​Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum one year experience.
• Strong command of English (both written and spoken).
• Proficient in MS Office.
• Excellent communication, problem-solving and interpersonal skills.
• Ability to multitask and work under pressure.
• Customer-focused mindset with the ability to work independently or in a team.
• Confidentiality in handling sensitive employee information.