Job Description:

• ANPR Solution.
• Access control system.
• Barriers and road blockers installation.
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customers
• Refer to internal database or external resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting

Qualifications:

• Gender : Male
• Cameras & network cabling installation experience is preferred
• Age range : 20 - 30 years old
• Years of Experience : 1-3 years 
• Bachelor Degree : It is recommended to be Faculty of Engineering but it isn’t be required.
• Computer Skills : Excellent in Microsoft Office
• Language Proficiency : Excellent in Arabic and English ( written and spoken )

Benefits:

• Transportation
• Medical Insurance
• Overtime