Job description:

• Send welcoming emails to our clients and provide them with all relevant documentation, relevant information, and resources

• Supervising the completion of documentation and assisting clients with the completion of paperwork to ensure delivery of a complete file to the processing department in Amman

• Scanning all documents to keep a backup record

• Submitting documents on behalf of clients in one email to the processing department in Amman to avoid confusion and delay

• Responsible for receiving clients’ passports via DHL from the Amman office and responsible for signing a clearance document upon receipt

• Regular follow-up with the clients is required to gather all needed documents in time Coordinator is responsible for collecting clients’ signatures on all necessary documents

Qualifications:

• Bachelor’s degree in a relevant field or equivalent experience.

• Strong attention to detail and organizational skills.

• previous experience in customer relations or a related role.

• Proficiency in MS Office and Computer systems

• Proficiency in English language

• Excellent communication skills