Job Description:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 

Qualifications:

• Bachelor’s degree with 2-3 years’ experience in customer service preferably in Banking or Telco operator. 
• Age Range: Maximum 30 years old
• Gender: Male
• High Arabic and English proficiency
• Quality focus.
• Problem solving
• Documentation skills
• Listening, phone skills
• Resolving conflicts & analyzing information.
• Multi-tasking.