Job Seeker
Front Desk
CATEGORY
Administration
TITLE
Administration
LOCATION
Cairo,
Egypt
EXPERIENCE
1 - 2
TYPE
SALARY
Negotiable
PUBLISH DATE
08 Aug, 2019
(7 years ago)
A reputable company located in Fifth Settlement is hiring a Front Desk position
RESPONSIBILITIES
Job Description :
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions, concerns in a timely and professional manner, and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Bachelor Degree:Business administration or equivalent
- Computer Skills:Excellent in MS office suit
- Language Proficiency:Excellent in Arabic and English (written and spoken)
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is necessary.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate