Job Seeker

IT Specialist

CATEGORY
IT
TITLE
IT Engineer
LOCATION
Cairo, Egypt
EXPERIENCE
3 - 5
TYPE
SALARY
Negotiable
PUBLISH DATE
06 Dec, 2020 (5 years ago)

A reputable company located in Sheraton is hiring an IT Specialist

RESPONSIBILITIES

Job Description:
  • Assess infrastructure on a regular basis to ensure it continues to meet necessary demands 
  • Manage daily operations of the IT department 
  • Coordinate the needs of in-house IT experts and remote employees, vendors and contractors 
  • Protect customer data from outside infiltration through encryption, secure data storage and other necessary means 
  • Assist with the installation of new hardware and software and help train employees on its use
  • Offer suggestions for possible upgrades and changes within the IT department 
Qualifications:
  • Proven working experience in providing Help Desk support
  • Proficiency in English
  • Working knowledge of help desk software, databases and remote control
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • BS degree in Information Technology, Computer Science or equivalent