Job Description:

• Provide HelpDesk support to achieve the agreed department goals.
• Support users in using computer equipment by providing necessary training and advice.
• Set up new user accounts and required programs.
• Maintain a log of any software or hardware problems detected.
• Answer inquiries and resolve software or hardware problems.
• Procurement coordination with the suppliers.
• Coordination with the finance team to ensure timely payment for suppliers.
• Active Directory, DNS, DCHP, Sophos firewall endpoint, VMware.
• IT awareness content including video tips, emails, or any communication channel.

Qualifications:

• Bachelor's Degree or Diploma in Computer Science, IT, Electronics, Computer Engineering, or any equivalent degree is a must.
• CCNA, MCSA, MCSE is a plus.
• 2 - 3 years of experience in the similar field.