Job Description:

• Provide technical assistance to computer system users.
• Answer questions or resolve computer problems for staff in person.
• May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems:
• Oversee performance of computer systems To ensure efficiency
• Confer and Answer users inquiries regarding computer software or hardware operations Assuring users satisfaction
• Escalate Urgent hardware or software problems that requires immediate attention To resolve problems in a timely fashion.
• Develop and document procedures for installation, use, and solving problems of communications hardware and software To assure having future reference

Qualifications and Education Requirements:

• University degree in computer science or a related field
• High communication skills
• Time planning skills
• Team player
• 0- 2 years of experience in IT field
• Very Good English (Spoken, written and understanding) is a must.