Job Seeker
IT Help Desk
CATEGORY
IT
TITLE
IT Helpdesk
LOCATION
Cairo,
Egypt
EXPERIENCE
1 - 2
TYPE
SALARY
Negotiable
PUBLISH DATE
29 Feb, 2024
(2 years ago)
“IT Help Desk” is required in a Facility Management service company located in Old Cairo.
RESPONSIBILITIES
Job Description
- Install, configure, and maintain software and hardware components of computer and network systems.
- Troubleshoot system and network problems, diagnose and solve hardware or software issues.
- Repair and replace damaged computer and network components.
- Set up new users' accounts and profiles.
- Support employees whenever they encounter challenges with computers and network devices.
- Maintain and update technical documentation on a regular basis.
- Test new hardware and software before full-scale installation.
- Do other related job tasks as required.
Qualification:
- Bachelor’s degree in computer science/computer engineering or relevant.
- Strong adequate experience in a relevant industry or field.
- From 1 to 2 years of experience as IT help desk.
- Full technical ability and proficiency with the relevant software and hardware.
- High standards of ethics and confidentiality in handling sensitive information.