Job description:

• Handle customer/applicant queries personally.
• Document scrutiny and collection of applications for visa processing.
• Handle cash and bank-related transactions if assigned and ensure 100% accuracy.
• Record & maintain all application data, ensure accurate & timely data entry into the system with zero errors.
• Ensure all administration and logistics for passport delivery to consulate /applicant /logistic company.
• Inform the applicants about the available Value-added services and ensure delivery of value-added service options to applicants.

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Qualifications:

• Bachelor's Degree is a must.
• Very good Command of English in both written and spoken.
• Experience or training in Customer Service is preferred.