Job Seeker

Client Care Advocate

CATEGORY
Customer Service
TITLE
General
LOCATION
Cairo, Egypt
EXPERIENCE
3 - 5
TYPE
SALARY
Negotiable
PUBLISH DATE
03 Mar, 2021 (5 years ago)

A reputable company located in Maadi is hiring a Client Care Advocate

RESPONSIBILITIES

Job Description:
  • Generating Revenue growth by excelling in client service and retention and also by cross-selling.
  • Conducts Care assessments to uncover potential problems and find out solutions.
  • Provides Education, consultancy and support to the client.
  • Works internally with the other fellow the company team members to serve the client.
  • Strikes the perfect balance in the relationship.
  • Empowers the client with the knowledge needed to grown their business, makes sure what is been promised is kept.
  • Any other duties related to the job nature.
Qualifications:
  • Major Business Administration is preferable
  • At least 1 year of experience in client service job
  • Excellent Microsoft office skills
  • Fluent in English written and spoken
  • Analytical Skills
  • Details-Oriented
  • High learning Agility
  • High self-discipline
  • Presentability
  • Negotiation skills