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Customer Care Representative

CATEGORY
Customer Service
TITLE
Representative
LOCATION
Cairo, Egypt
EXPERIENCE
3 - 5
TYPE
SALARY
Negotiable
PUBLISH DATE
04 Sep, 2023 (3 years ago)

A Reputable Warehousing & Logistics company located in Cairo is hiring a Customer Care Representative position

RESPONSIBILITIES

Job Description: 

  • Collaborate with internal teams, suppliers, and carriers to schedule pickups and deliveries and track shipment status.
  • Manage inventory levels and stock availability, ensuring optimal stock levels to meet customer demands.
  • Communicate with customers, suppliers, and internal teams to address any logistics-related issues or concerns.
  • Stay updated with industry trends, regulations, and best practices to continuously improve logistics operations.

 

Qualifications:

  • Bachelor's Degree is a must.
  • Fluency in English is a Must.
  • 3-5 years of experience in Customer Care.
  • Hands-on experience with sales tools such as CRM software.
  • Ability and willingness to learn about products and service specifications and benefits.
  • Patient and friendly personality.