Job Seeker
Customer Service Representative
CATEGORY
Customer Service
TITLE
General
LOCATION
Cairo,
Egypt
EXPERIENCE
1 - 2
TYPE
SALARY
Negotiable
PUBLISH DATE
22 Oct, 2024
(1 year ago)
“Customer Service Representative” is required for reputable government and diplomatic services company.
RESPONSIBILITIES
·1 Day off
Fresh graduates are welcome to apply.
Key Responsibilities:
- Greet and assist customers with their inquiries, ensuring a positive experience.
- Understand customer needs and recommend suitable services.
- Maintain product knowledge to effectively answer customer questions.
- Promote and upsell services to meet sales targets.
- Provide feedback on customer preferences and needs to improve offerings.
Qualifications:
- Bachelor's degree (B.A.) in a relevant field.
- Minimum 1 year of proven experience in customer service and sales.
- Excellent command of English language.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations and resolve issues calmly.
- Sales-driven mindset with a strong focus on customer satisfaction.
- Proficient in basic computer skills, including Excel and Word.