Job Seeker

French Customer Service

CATEGORY
Customer Service
TITLE
Call Center Officer
LOCATION
Cairo, Egypt
EXPERIENCE
0 – New Graduate
TYPE
SALARY
Negotiable
PUBLISH DATE
07 Dec, 2017 (8 years ago)

A multinational company located in Maadi is hiring a French Customer Service

RESPONSIBILITIES

Benefits:
  • Transportation
  • Medical Insurance
Qualifications:
  • Bachelor Degree: Grad / Undergrad
  • Experience Background: Any / preferable if candidate has relevant experience
  • Computer skills: Good in microsoft office
  • Language Proficiency: Fluent in French, Good in English and Arabic
  • Ability to read and write proficiently while multitasking (actively listening to customer and answering questions)
Job Responsibilities:
  • Respond promptly to customer enquiries, technical issues, complaints via email and phone
  • Keep records of customer interactions and transactions
  • Be a Brand Advocate for the client by demonstrating excellent customer service, looking for opportunities to own issues, identify sales leads and retain customers