Job Description:

• Providing help and advice to customers using your organisation's products or services
• Communicating courteously with customers by telephone, email, letter and face-to-face
• Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants
• Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill
• Issuing refunds or compensation to customers
• Keeping accurate records of discussions or correspondence with customers
• Analysing statistics or other data to determine the level of customer service your organisation is providing
• Producing written information for customers, often involving use of computer packages and software
• Writing reports analysing the customer service that your organisation provides

Qualifications:

• Age : 35 and above
• Gender : Male Only
• Experience Background : Head CR management  in Real Estate company
• Computer Skills : Excellent in Microsoft Office
• Language Proficiency : Excellent in Arabic and English ( written and spoken )
• Years of Experience : 4 years and above

Benefits : 

• Medical Insurance
• Mobile Allowance