Responsibilities:

• Understand the commercial market and specific customer needs.
• Work closely with the sales team and customers to provide feedback and turnaround orders.
• Collaborate with supply chain partners and third-party transportation partners to determine the most effective way to execute order fulfillment to the customer 
• Enter export sales orders in SAP in a timely manner and provide order confirmation / proforma invoice to the customer. 
• Communicate with customers on order execution timeline and commercial requirements to be fulfilled for order execution.
• Coordinate order execution with Logistics, Plants / Warehouses, Transportation Partners (Freight Forwarders, Carriers, and Steamship Lines) third-party vendors, and Finance, and credit control. 
• Completing foreign trade data requirements, and generating export documents in SAP.
• Manage complete documentation and dispatch documents to customers in a timely manner to facilitate clearance of load at destination.
• Work with Master Data, Global Trade Management, and Treasury for setting up and screening of new parties included in the transaction (customers, third parties, banks, freight forwarders, countries).
• Assure ongoing regulatory compliance for the order and ensure accuracy of export documents and charges.
• Manage quality of order execution and take the lead in the resolution of issues/problems brought up by customers.
• Monitor and review the timeline for management of orders and order execution.
• Generate weekly/monthly management reports to highlight order execution status, service levels, and quality.
• As a part of the supply chain team, lead the improvement and development of processes and initiatives related to customer and order management.

Requirements:

• Bachelor's degree Full-time graduate degree from a recognized Institute with basic computer skills.
• Years of Experience 7 years and above.
• Experience Background Excellent communication and people skills
•  Ability to prioritize and excellent time management.
•  Computer literacy & proficiency in MS Office (mainly Excel /PowerPoint)
•  Ability to remain professional, courteous, confident, and patient at all times
• Strong analytical skills.