Responsibilities:

• Make outbound calls to a list of leads provided by the company.
• Introduce the company’s services and generate interest.
• Identify and qualify leads based on interest, need, and readiness to engage with sales agents.
• Transfer qualified and interested leads to the appropriate sales agent for follow-up.
• Maintain accurate records of calls, interactions, and lead status in the CRM system.
• Meet or exceed daily, weekly, and monthly targets for calls and qualified leads.
• Provide feedback to the team on lead quality and customer responses.
• Follow the company’s call scripts and communication guidelines.

Requirements:

• Undergraduate degree or B.A. holder in any field.
• Fluency in English is a must
• Proven experience in telemarketing, lead generation, or customer service is preferred.
• Excellent verbal communication and active listening skills.
• Ability to handle rejection professionally and maintain a positive attitude.
• Basic computer skills and familiarity with CRM systems.
• Target-oriented, self-motivated, and disciplined.