Job Description :

• Maximize  equipment up-time through  timely  response and effective  and efficient repair with selective customers training to ensure high levels of customer  satisfaction.
• Troubleshooting and thinking  independently.
• Field maintenance visits and maintaining a superior  customer  support.
• Complete all administrative aspects of the job on time  and error-free.
• Provide accurate  feedback with call close information, parts usage reporting and customer  meter  readings.
• Analyze customer  needs, recognize business opportunities, and influence  sales volume  growth.
• Communicate  and interact  with customers,  field service, sales, management, and administration in a way that  is courteous,  positive and       professional.
• Conduct written  and verbal communication, read and comprehend
• Technical  information.

Qualifications :

• 1 - 3 years  of experience in the same  position or field
• Excellent  computer skills, organized, fast  learner, a can do attitude
• High School Diploma a minimum, Electronics or Computer Associates Degree  preferred.
• Mechanical  and electrical aptitude and demonstrated skills.
• Prior experience in the  maintenance and repair  of office  equipment
• Ability  to Pull, lift, reach  and transport equipment parts  and boxes.
• Punctual, discipline, hard  worker