Job Seeker

Bank Staff – Customer Service Agents (English Account)

CATEGORY
General
TITLE
General
LOCATION
Cairo, Egypt
EXPERIENCE
1 - 2
TYPE
SALARY
Negotiable
PUBLISH DATE
16 Sep, 2025 (1 year ago)

"Bank Staff – Customer Service Agents (English Account)" is required for a multinational bank located in Mohandessin

RESPONSIBILITIES

Salary: 22,000 EGP Gross

Benefits: Full bank staff benefits, bonuses, 2 days off per week, and clear career growth opportunities

Responsibilities:

  • Handle customer inquiries with efficiency and professionalism.
  • Manage incoming calls and resolve issues in a timely manner.
  • Provide accurate information and support regarding banking services.
  • Address and resolve customer complaints effectively.

 Requirements:

  • Bachelor’s degree (required).
  • English level B2 or higher (Upper-Intermediate).
  • Minimum 1 year of call center or customer service experience.
  • Customer-focused and professional.