Job Description:

• Handling received engagement to the Company's Consumer Care Center. For different contact reasons and through various channels (telephone, Emails, contact us forms, social contacts)
• Guide  the Company's consumers through complains handling and other queries regarding  the Company's products range.
• Handle followers online conversation received to brands different digital assets/platforms (FB, Twitter, YouTube, Instagram..etc.)
• Prepare effective early warning reports about corporate issues; real-time alerts and regular updates in case of crisis
• Promote and support continuous improvement initiatives by leveraging  the Company's practices such as ORs/ GSTD/FI
• Follow, and help to improve, standard global processes and standard routines

Qualifications:

• Gender: Male
• Age range: 20-25
• Bachelor Degree: Marketing background
• Experience Background: Marketing background
• Years of Experience: Fresh grads till 3 years of experience

Benefits

• Transportation [Allowance]
• Medical Insurance and Shift Allowance
• Meal Allowance