Job Seeker
Junior Network Analyst
CATEGORY
Analysts
TITLE
Others
LOCATION
Cairo,
Egypt
EXPERIENCE
1 - 2
TYPE
SALARY
Negotiable
PUBLISH DATE
07 Oct, 2020
(5 years ago)
An international company located in Giza is looking for a Turkish speaking Junior Network Analyst
RESPONSIBILITIES
Job Description:
- Taking calls from Hotel Guests and Hotel Staff Members, addressing questions and concerns reported. Calls will be a mixture of Customer Service and troubleshooting of technical issues
- Using internal software to create tickets according to Company standards and procedures.
- Resolving tickets according to company policies. Properly escalating tickets per company policy.
- Keeping up with changing technology and company policies.
- Position that requires varied shift work including evenings, weekends and statutory holidays
- Proven hands-on network engineering experience
- CCNP or higher (CCIE and/or CISSP highly valued)
- Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- University degree in Computer Science or a related subject