Responsibilities:

• Ensure production compliance with all needed specifications.
• Ensure compliance with all ISO and customer/external audit requirements.
• Works with production and customer to determine optimized process settings to assure specified requirements are met.
• Manages customer complaint process under the supervision of the Quality Director.
• Owner of Root Cause Analysis Process by involving relevant departments in developing appropriate corrective action response.
• Responsible for promoting a quality mindset in all plant employees.

Requirements:

• Bachelor’s degree in Business Administration, or any related field.
• 5+ years of experience in quality control within the FMCG or food & beverage sector, including at least 2 years in a managerial role.
• Strong understanding of quality systems, food safety standards, and regulatory compliance in FMCG.
• Fluent English is a must.